Shipping
At the moment, we only offer shipping to United Kingdom; we are working on expanding this to more countries.
We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you pay no shipping costs.
Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items soon!
We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you pay no shipping costs.
Returns
You can return your items within 30 days after receiving them. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. When you want to register a return, you can simply send us an email. Our team is ready to help you and guide you through the return process.
Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.
You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To start this process, you can email us at support@modemonarch.com.
General questions
If you want to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.
Enter your discount code in the designated field during the checkout process. The discount will be automatically applied to your total amount.
We accept various payment methods, including Creditcard (VISA, Maestro, American express, Mastercard, UnionPay), Apple Pay and Google Pay. You can view the available options during the checkout process.
Check our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.
Yes, we offer gift cards. To do so, send an email to: support@modemonarch.com
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We take your privacy seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal information.